Terms and Conditions for Payment Gateway
Effective Date: May 18, 2025
Welcome to drshivshankar.com. These Terms and Conditions govern your use of the payment gateway services available on this website. By using the payment gateway to make payments for services offered by Dr. Shiv Shankar through drshivshankar.com, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use the payment gateway.
1. Services Provided
Dr. Shiv Shankar, through drshivshankar.com, provides medical education consulting services and related offerings. Payments made via the payment gateway are specifically for these services as described on the website or agreed upon during the consultation booking process.
2. Payment Methods
Our website utilizes a secure payment gateway (e.g., Cashfree, as indicated previously) to process online transactions. We accept a variety of payment methods facilitated by this gateway, which may include:
- Credit Cards (Visa, Mastercard, etc.)
- Debit Cards
- Net Banking
- Unified Payments Interface (UPI)
- Various Digital Wallets
- Other methods supported by the gateway.
All transactions are processed in Indian Rupees (INR).
3. Accuracy of Information
You agree to provide current, complete, and accurate purchase and account information for all payments made via the payment gateway. You agree to promptly update your account and other information, including your email address and payment method details, so that we can complete your transactions and contact you as needed.
4. Payment Process
Payment is required to confirm your booking for a consultation or service, or to purchase any service offered with a stated price on the website. By initiating a payment, you authorize the payment gateway to process the transaction. Upon successful completion of the payment, you will receive a confirmation.
5. Confirmation of Payment
Upon successful processing of your payment, you will receive a confirmation message on the screen and, typically, a confirmation email to the email address you provided. This confirmation serves as acknowledgment that your payment has been received and your booking/service purchase is being processed.
6. Refunds and Cancellations
Refunds and cancellations are subject to a separate policy. [Insert your specific Refund and Cancellation Policy here or provide a clear link to a separate Refund and Cancellation Policy page].
- Important: By making a payment, you acknowledge and agree that any eligibility for a refund is strictly governed by the Refund and Cancellation Policy.
- Please be aware that payment gateway processing fees may be non-refundable, depending on the terms of the payment gateway provider and the nature of the transaction.
7. Transaction Security
All payment transactions are processed through a secure and encrypted payment gateway provided by our trusted third-party payment processor. Dr. Shiv Shankar and drshivshankar.com do not store your sensitive payment card details (such as full card numbers, CVV codes, or expiry dates) on our servers. Your payment information is handled directly by the secure payment gateway in accordance with industry standards. While we take all reasonable steps to ensure security, we cannot guarantee the security of your data during transmission through the internet or the payment gateway itself.
8. Privacy
Your use of the payment gateway and the personal information you provide during the payment process are also governed by our Privacy Policy. Please review our Privacy Policy at [Link to your Privacy Policy page].
9. Disclaimer of Liability
Dr. Shiv Shankar and drshivshankar.com will not be liable for any loss or damage arising directly or indirectly from:
- Any payment transaction being declined due to insufficient funds or exceeding credit limits.
- Any issues or errors with the payment gateway or the banking network.
- Technical issues, downtime, or failures of the payment gateway service.
- Any unauthorized access to or theft of data from the payment gateway’s systems, unless directly caused by our negligence.
10. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from or related to these terms or your use of the payment gateway shall be subject to the exclusive jurisdiction of the competent courts in Rajasthan, India.
11. Updates to Terms
We reserve the right to update or modify these Terms and Conditions for the Payment Gateway at any time without prior notice. The “Effective Date” at the top of this page indicates when these terms were last revised. Your continued use of the payment gateway after any changes indicates your acceptance of the new terms.
12. Contact Information
If you have any questions regarding payments or these Terms and Conditions, please contact us at:
Freedom Blood Bank, 4th Floor, Plot No: 37, Shriram Colony, Opp. Sector 2, VidhyaDhar Nagar, Sikar Road, Jaipur. (Rajasthan).
Email: contact@drshivshankar.com, Mob: 9145856363